Emotional Intelligence: Understanding and Developing
Emotional intelligence (EI) refers to the ability to perceive, understand, manage, and use one's own emotions and those of others adaptively. Popularized by Daniel Goleman in 1995, this form of intelligence rests on five core competencies: self-awareness, self-regulation, internal motivation, empathy, and social skills. Research shows EI predicts professional success and personal well-being better than IQ alone.